Frequently asked questions
How can I order?
In-store shopping and Curbside pick-up is offered during all of our hours of operation. Delivery is also available during select hours. Call the shop (616-551-0040) for delivery hours each day. You can place an order right here on our website.
Where do I park?
We have a parking lot next to the building and multiple marked spots in the parking area behind Pharmhouse Wellness. If you are shopping in-store, we greatly appreciate it if you occupy the numbered parking spots in the gravel lot located behind the painted fence.
How do I pay?
We accept debit card or cash payments! Debit transactions will incur a $3.50 fee added to your total. An ATM is also available onsite until 8pm.
What are your hours?
Curbside Pick-up and In-Store Shopping Hours
- Monday–Saturday: 9am – 9pm
- Sunday: 10am – 9pm
Delivery is available during select hours. Call the shop for more details (616-551-0040)
What are your Closing Procedures?
1 hour before we close, we begin our new Closing Safety Procedures. This helps us to protect the safety of our customers and staff. We appreciate your cooperation and understanding in following these procedures.
8:45pm – No Longer accepting roll-up orders. Customers must have a Curbside Order placed online. No longer fulfilling new Curbside Orders. Orders placed after this time will be fulfilled the next business day.
9pm – Closed, absolutely no transactions completed per CRA regulations. Any orders not picked up will be canceled and the product will be returned to the shelves.
Do you have curbside pickup?
Yes! Curbside pickup is available during all our hours of operation.
Can I browse in-store?
In-store shopping is offered during all of our hours of operation.
Do you have rewards? Deals?
We sure do! Check out our rewards page and deals page for all the latest.
Where are you located?
We are a part of the Westside GR neighborhood, so please make sure you visit our shop instead of our friendly neighbors’ personal home. We are located at the corner of Indiana Ave. and Wealthy St. Look for the green house with the flags on it. We also have “Enter” and “Open” signs in front of the shop.
Do you deliver?
Yes! We offer both medical and recreational delivery with a $50 pre-tax minimum order, and within a 12 mile radius from the shop. Orders requested for delivery beyond the 12 mile radius will be required to have a minimum purchase of $200 pre-tax.
Delivery is offered during select hours. Call the shop for more details. (616)551-0040
Are there any restrictions for deliveries?
In acccordance with Michigan Law, deliveries can only be made to a home address. It is illegal for deliveries to be made to a business, hotel, or motel.
Medical Patients requesting medical products to be delivered, must have delivery addresses that match the address printed on the medical card.
**Any deliveries that do not comply with these standards will be canceled and/or returned to the shop.
What do I need to bring?
How do I get a med card?
Getting your medical card is easy! Call our friends at Green Cross Partners (616)755-8966, 10am to 6pm.
Step 1: Schedule a tele appointment online & the doctor will give you a call.
Step 2: Register with the state of Michigan LARA MMMP – $40 state filing fee. *$130 Full-Service Add-on Includes: $40 state filing fee & they take care of state registration for you with LARA!*
Have another question?
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